Operations Manager - Residence Inn and Fairfield Inn & Suites -Charlotte, NC
Listed on 2026-03-01
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Hospitality / Hotel / Catering
Hotel Management, Hospitality & Tourism
Operations Manager - Residence Inn and Fairfield Inn & Suites - Charlotte, NC
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by Mogul Recruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:Midas Hospitality is seeking an experienced Operations Manager to help oversee the Residence Inn and Fairfield Inn & Suites located in Charlotte, NC. This person will be responsible for overseeing the operation of the Housekeeping and Engineering departments of the hotel property. Areas of management include - budget, product quality and guest service.
What You Will Be Doing:- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house.
- Maintain rooms control procedures and reports discrepancies to General Manager by using the Rooms Discrepancy Daily Report.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Maintain a Preventative Maintenance Program within the rooms to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded.
- Obtain bids from suppliers as needed.
- Previous hotel management experience
- Ability to work nights and weekends
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams.
That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
Please visit our website for more information:
We offer a range of benefits including, but not limited to:- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
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