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Customer Service Rep

Front Desk Pro — Elevate Guest Experience

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Summit Hospitality Group, Ltd.
Full Time position
Listed on 2026-03-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hospitality management firm is seeking a Front Desk Agent in Charlotte, NC. The role involves greeting guests, providing top-notch customer service, and handling check-in/check-out processes. Ideal candidates have prior front desk or guest services experience with major hotel brands. The position requires flexibility with shifts, the ability to work under pressure, and good communication skills. Fulltime associates enjoy benefits such as medical insurance and vacation time.
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