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Customer Service Rep

Guest Experience Lead: Front Desk & Night Audit

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Fairfield Inn & Suites - Charlotte University Research Park
Full Time position
Listed on 2026-03-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain located in Charlotte, NC, is seeking a Guest Service Representative responsible for welcoming guests, managing check-ins/outs, and promoting the brand loyalty program. The ideal candidate will have Marriott/FOSSE experience and a strong background in customer service. Benefits include health insurance, a 401(k) plan, and hotel discounts worldwide. If you are friendly and have a passion for providing excellent service, this opportunity is for you.
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