Sr Director, People and Culture Business Partner

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Senior Director, People & Culture Business Partner is a pivotal, strategic leadership role supporting key business functions within the Global Support Center. As a trusted advisor and thought partner, this leader collaborates closely with executive teams to shape organizational culture, unlock talent potential, and drive people-centered strategies that advance the company’s long-term vision. This highly influential role blends strategic foresight with operational excellence—guiding senior leaders, anticipating future organizational needs, and architecting solutions that elevate performance, engagement, and organizational health.

The ideal candidate brings deep expertise, curiosity, courage, and a passion for building high-performing, people-first organizations.

• Serve as a strategic advisor to executive and functional leaders, influencing decisions that drive business outcomes and organizational success.
• Lead through influence
  , supporting leaders and their teams through coaching, development, and strategic guidance.
• Apply advanced knowledge of talent management, performance, organizational effectiveness, and workforce planning to design solutions that address evolving business needs.
• Act as a champion for culture and change
  , supporting leaders through periods of transformation and guiding teams to adopt new ways of working.
• Coach and develop leaders to enhance their capabilities in engagement, performance, feedback, development, and team leadership.
• Partner with HR Centers of Excellence to design holistic, scalable solutions and allocate resources effectively.
• Ensure organizational compliance and mitigate risk
  , applying sound judgment and understanding of employment laws and regulations.
• Interpret, evolve, and implement People & Culture policies and programs that reflect organizational values and support business priorities.
• Actively lead and contribute to enterprise-level initiatives
  , transformation efforts, and cross-functional projects.

• Bachelor’s degree and 10+ years of progressive People & Culture / HR leadership experience
  , including significant work with senior executives.
• Proven ability to influence C‑suite leaders and shape decisions that drive broad business impact.
• Strong business, financial, and organizational acumen
  —able to connect people strategies to enterprise outcomes.
• Exceptional communication, storytelling, and relationship-building skills.
• Demonstrated expertise across modern HR practices
  , including talent management, leadership development, organizational design, and performance.
• Strong record of leading and enabling change in complex, matrixed environments.
• Ability to manage competing priorities while delivering high-value, strategic outcomes.

• Master’s degree in HR, Business, Organizational Development, or related field.
• Professional HR certification (e.g.,
  PHR, SPHR, SHRM-CP/SHRM-SCP
  ).
• Industry experience within Retail, Food Retail, or similarly-paced, customer-centric sectors
  .
• Public company experience.

Ability to efficiently work in a hybrid (remote and in-office) environment

Applicant MUST BE BASED IN CHARLOTTE, NC

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• Generous PTO Plan
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at !

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