Benefits Manager

Overview

Job Title:

Benefits Manager
Job Type: FT

Location:

Charlotte Office-Hybrid 3+ Days in Office

• Oversee the administration of all employee benefits programs, including medical, dental, vision, life, disability, 401k, leave programs, life balance, COBRA, HSA, FSA and dependent care.
• Manage relationships with benefits brokers, carriers, third-party administrators, and other vendors.
• Lead annual open enrollment planning and execution, including employee communications and system configuration.
• Ensure compliance with federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, FMLA).
• Monitor benefits costs and analyze utilization data to recommend plan design changes and cost-containment strategies.
• Manage leave administration and ensure consistent application of policies.
• Develop and maintain clear benefits communications and educational materials for employees.
• Serve as subject matter expert and escalation point for complex benefits issues.
• Maintain accurate benefits data within HRIS and ensure data integrity.
• Support audits, filings, and required reporting (e.g., Form 5500, ACA reporting, 401k/retirement plan).
• Evaluate and recommend enhancements to improve employee engagement and retention.
• Perform other duties as assigned.
• Maintain quality work that exemplifies and promotes our company’s core values.

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience will be considered).
• 5+ years of progressive experience in benefits administration.
• Experience managing vendors and negotiating contracts is preferred.
• Strong knowledge of employee benefits regulations and compliance requirements.
• Acquisition experience is preferred.
• Analytical skills with the ability to interpret data and make strategic recommendations.
• Excellent project management and organizational skills.
• Strong communication and presentation skills.
• Proficiency in HRIS and benefits administration systems.
• High level of discretion and confidentiality.
• An individual that understands the value of providing a high level of customer service.

Flores

HR’s standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional hybrid office environment based out of our Charlotte office (off West Morehead) (3+ days in office). This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer.

This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with Flores

HR team members and candidates and must be able to exchange accurate information clearly in these situations.

At Flores

HR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!

• Competitive Benefits – Flores
  
  HR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
• Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
• Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

• We believe in always doing the right thing.
• We believe that a remarkable service experience is possible.
• We believe in trusting one another…