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HR Generalist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: DebtBook
Full Time position
Listed on 2026-03-03
Job specializations:
  • HR/Recruitment
    Talent Manager, HR Manager, Regulatory Compliance Specialist, Employee Relations
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Debt Book is an industry‑leading fintech software platform that revolutionizes the way local governments, higher education, healthcare organizations and their finance teams work. Our powerful, cloud‑based software helps these organizations manage all aspects of their debt, leases, and subscriptions, streamline financial reporting, and share information simply with others.

ABOUT

THE ROLE

The HR Generalist is a critical, hands‑on role responsible for owning and executing the day‑to‑day HR operations s role is ideal for a highly experienced, adaptable HR professional who thrives in lean environments, can operate with minimal oversight, and is comfortable flexing across the full spectrum of HR. As a key member of our small People team, this person will help stabilize, scale, and mature HR operations, ensuring a seamless employee experience.

WHAT

YOU'LL DO
  • Own and manage day‑to‑day HR operations across the employee lifecycle, including onboarding, offboarding, employee data changes, compliance, and HR systems administration.
  • Serve as a hands‑on owner of HRIS and people systems, ensuring data accuracy, clean processes, and continuous improvement.
  • Lead or support transitions between PEOs, HRIS platforms, or other people systems, including planning, execution, and change management.
  • Support or own benefits administration, including enrollments, employee questions, vendor relationships, and annual renewals.
  • Partner closely with payroll providers and Finance; support payroll processes and audits, with the ability to step in hands‑on if needed.
  • Ensure HR compliance across federal, state, and local requirements; support audits, policy updates, and documentation.
  • Continuously assess HR processes, identify gaps, create efficiencies with AI and self‑service, and implement practical improvements suited for a growing startup environment.
  • Serve as a first point of contact for employee questions and concerns, providing thoughtful, compliant, and empathetic guidance.
  • Support employee relations matters, performance conversations, investigations, and documentation in partnership with the Sr. HRBP.
  • Help administer and reinforce performance management processes and HR initiatives.
  • Effectively prioritize competing demands, knowing when to execute quickly, when to elevate, and when to pivot based on business needs.
  • Partner cross‑functionally with all departments to ensure smooth people operations.
  • Bring a practical, business‑minded approach to HR that balances employee experience with operational realities.
WHAT YOU BRING
  • 5–8+ years of progressive HR experience across multiple facets of HR, with a strong emphasis on HR operations.
  • Demonstrated experience working in small teams or startup environments with limited resources and high autonomy.
  • Deep hands‑on experience with HRIS platforms, benefits administration, and HR operations; experience transitioning PEOs or HR systems strongly preferred.
  • Working knowledge of payroll processes and strong comfort partnering with payroll providers.
  • Solid understanding of HR compliance and employee relations best practices.
  • Strong interpersonal skills with a proven ability to establish trust and credibility with team members across the organization.
  • Proven ability to manage day‑to‑day operations independently while staying organized, calm, and effective.
  • Strong judgment and prioritization skills, with the ability to pivot quickly as business needs change.
  • Clear, confident communicator with a practical, solutions‑oriented mindset.
OUR “GOAT” VALUES GROW – Continuously
  • We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
  • We are energized by the fast‑paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
  • We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.
OWN – Your Outcomes
  • We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
  • We are all individual…
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