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Head of Recruiting - Revenue Lines, Digital and Enterprise Strategy Administration
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-03-11
Listing for:
U.S. Bank
Full Time
position Listed on 2026-03-11
Job specializations:
-
HR/Recruitment
Talent Manager
Job Description & How to Apply Below
Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description
** The Head of Recruiting is responsible for leading and delivering full-cycle recruiting for all revenue-generating lines of business across the bank, including the Digital and Enterprise Strategy & Administration teams, ensuring the organization builds the talent capacity required to achieve growth, client, and profitability objectives. This leader is directly accountable for hiring outcomes - speed, quality, experience, and compliance by operating a disciplined, data-driven recruiting model aligned to business priorities.
This role serves as a trusted advisor to senior business leaders and executive management, translating revenue and workforce plans into actionable recruiting strategies. As a member of the Global Enterprise Recruiting Leadership Team, this leader plays a pivotal role in developing and executing the mission, strategy, and priorities of the organization. The Head of Recruiting leads a high-performing recruiting organization, maximizes recruiting technology, and meets the expectations of a highly regulated financial services environment.
** WHAT SUCCESS LOOKS LIKE:
*** Deliver measurable hiring results for all revenue lines, including improvements in core delivery KPIs time-to-fill, quality of hire, offer acceptance, and continued elevation of hiring manager and candidate experience elements.
* Build sustainable, proactive pipelines for critical and recurring revenue roles across the bank.
* Establish clear performance expectations, operating rhythms, and accountability across the recruiting team.
* Ensure recruiting processes are well-controlled, documented, audit-ready, and aligned with risk and compliance standards.
* Position recruiting as a business-critical enabler of revenue growth, not a transactional service.
*
* KEY RESPONSIBILITIES:
**** Revenue-Aligned Recruiting Strategy
*** Partner with senior leaders across all revenue lines to understand business objectives, growth plans, and talent capacity needs.
* Translate workforce and revenue priorities into short- and long-term recruiting strategies.
* Provide ongoing external labor market intelligence, competitive insights, and hiring trends to inform business decisions.
* Anticipate future talent needs and proactively adjust recruiting strategies to support business change and growth.
** Full-Cycle Recruiting Delivery & Accountability
*** Own end-to-end recruiting outcomes, from intake through offer acceptance, across all revenue-producing functions.
* Establish and lead a rigorous recruiting operating model, including demand prioritization, recruiter capacity planning, and service expectations.
* Define, track, and report key recruiting performance metrics.
* Take decisive action to address performance gaps, remove bottlenecks, and continuously improve results.
** Pipeline Development & Direct Sourcing
*** Build and maintain strong, diverse talent pipelines for high-impact and hard-to-fill revenue roles at all levels.
* Drive scalable direct sourcing, referral, networking, and talent community strategies, through a strong partnership with the internal sourcing team.
* Evaluate and optimize external partnerships to ensure strong ROI and consistent quality.
** Data, Analytics & Market Insight
*** Leverage qualitative and quantitative data to assess recruiting effectiveness and inform strategy.
* Deliver executive-ready insights on recruiting performance, risks, and opportunities.
* Use data to simplify processes and improve decision-making.
** Risk, Compliance & Regulated Roles
*** Partner with Compliance, Legal, and Risk Management to ensure recruiting support regulated practices.
* Proactively identify and manage recruiting-related risks.
** Recruiting Leadership
*** Lead, coach, and develop a high-performing team of recruiting managers and recruiters.
* Set clear expectations for performance and accountability.
* Build strong succession and capability within the team.
* Foster a culture of ownership, continuous improvement, and business partnership.
** Technology Enablement & Responsible AI
*** Maximize the use of recruiting technology, analytics, and automation to improve efficiency and outcomes.
* Champion responsible AI use in recruiting with transparency, fairness, and human oversight.
* Drive simplicity and consistency in recruiting processes while enhancing experience.
*
* QUALIFICATIONS:
*** Progressive experience leading recruiting managers and teams supporting complex, high-volume and specialized hiring…
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