More jobs:
Technical Support Agent; m/f/d
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-02-16
Listing for:
alpitronic Americas LLC
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
YOUR RESPONSIBILITIES
- Be the main contact to solve technical issues
- Support our customers during installation, maintenance and repair of their hyperchargers
- Remotely monitor, troubleshoot and resolve alerts and issues on hyperchargers
- Remotely support our on-field service technicians
- Technical background or experience in technical customer support
- Independent and solution-oriented work, as well as analytical thinking
- Enthusiasm, teamwork and structured way of working
- Willingness to work in different shifts
- Good communication skills in English in speaking and writing, a 2nd language is a plus (German, French, Spanish)
- Innovative work environment in a young, dynamic team
- High-tech projects in the future-proof sector of e-mobility
- Opportunities for advancement in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance-related pay
- Additional company benefits
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