Senior Specialist, Digital Merchandising

Senior Specialist, Digital Merchandising page is loaded## Senior Specialist, Digital Merchandising locations:
Nonstore B152 Charlotte NCtime type:
Full time posted on:
Posted Todayjob requisition :
R560080
** Senior Specialist, Digital Merchandising
**** Job Profile Summary
** This role is part of the
** Digital Merchandising
** team within the broader digital organization and is responsible for driving best-in-class execution and optimization of digital merchandising across
** in-store, mobile/web, and third-party marketplace/delivery platforms**. The
** Digital Merchandising Senior Specialist
** ensures customers accurate, consistent, and high-performing digital experiences by ensuring end-to-end item and content execution, quality assurance, and performance monitoring—translating insights into actions that improve conversion and customer experience.
** Essential Duties
** This position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
** Digital Merchandising Execution (Web/App/Third-Party)
*** Lead execution of recurring (period-based) digital merchandising updates across
** web, app, and third-party platforms**, ensuring accuracy, completeness, and on-time delivery.
* Own end-to-end digital item setup and maintenance, including
** product naming conventions, descriptions, imagery, item attributes, categorization, and customer-facing presentation**, ensuring content is optimized for discoverability and conversion.
* Support and execute digital merchandising tactics that align to enterprise category and promotional strategies, including featured placements, collections, seasonal sets, and supported campaigns.
** Quality Assurance, Accuracy & Customer Experience Standards
*** Own quality assurance processes across product launches, promotions, and content placements, validating that content and offers render correctly across platforms and align to brand and experience standards.
* Proactively identify and resolve execution issues (incorrect item details, missing assets, pricing/offer errors, platform display issues), coordinating cross-functional partners and escalating to technology teams or third-party platforms as needed.
* Establish and maintain standard QA routines and launch readiness checklists that reduce defect rates and drive consistent execution across teams and tools.
** Performance Monitoring & Insight Generation
*** Monitor digital storefront performance using dashboards and platform reporting to identify trends and opportunities across categories, placements, campaigns, and third-party collections.
* Translate performance signals into actionable recommendations such as:  + optimizing featured assortments and collections  + improving product detail presentation and content quality  + adjusting placement strategy to improve conversion or attach  + resolving recurring operational blockers impacting performance
* Contribute to weekly and period-based reporting, ensuring stakeholder partners receive clear insights, performance updates, and recommended actions.
** Cross-Functional Partnership & Stakeholder Enablement
*** Partner with Marketing, Merchandising, Retail Media, and Digital teams to coordinate execution needs, timelines, approvals, and dependencies to ensure cohesive digital customer experiences.
* Provide operational guidance to stakeholders on digital merchandising standards, workflows, and best practices to improve request quality, reduce rework, and increase speed to market.
* Coordinate with external agencies and platform partners to ensure creative assets, copy, and technical specifications are met and delivered on schedule.
** Marketplace & Catalog Operations (Delivery and Third-Party Platforms)
*** Own day-to-day operational support for third-party marketplace catalogs (e.g., Door Dash), ensuring catalogs are accurate, maintained, and aligned to enterprise merchandising priorities.
* Support platform assortment updates, collection builds, and issue resolution related to catalog synchronization, item availability, and customer-facing ordering accuracy.
** Process Improvement, Documentation & Operational Governance
*** Maintain, enhance,…