Product Transformation Coach

We are seeking experienced a Product Transformation Coach to support Transformation & Readiness within a global organization. You will help guide multiple product teams through an Agile and product transformation journey.

This is a business-side coaching role, focused on enabling product teams, driving change, and supporting the adoption of Scrum practices within teams currently operating in Kanban.

The ideal candidates will bring strong financial services experience, exceptional communication and coaching skills, and the ability to influence and lead change in a fast-paced, evolving environment.

• Partner with business and technology teams to support the transformation of multiple payment-related products
• Coach product teams transitioning from Kanban to Scrum
• Guide Product Managers, Product Owners, and Scrum Masters in Agile and product best practices
• Support product teams through change management and transformation initiatives
• Assist in creating and refining:
• Process flows
• Requirements and product documentation
• Epics, Features, and User Stories
• Acceptance criteria
• Drive consistent use of Jira and Confluence for product and delivery tracking
• Promote a business-first mindset focused on enabling product and business outcomes
• Help teams adopt Agile ways of working while maintaining flexibility in a dynamic environment

• Experience coaching or supporting Agile product teams
• Strong knowledge of Scrum and Kanban
• Familiarity with SAFe concepts and frameworks (not a formal SAFe role)
• Hands-on experience with Jira and Confluence
• Strong business acumen and ability to work with business stakeholders