Technical Writer

Overview

Technical Writer

Charlotte, North Carolina

Hybrid

Contract

$46.53/hr - $52.43/hr

Outstanding contract opportunity! A well-known Financial Services Company is looking for a Technical Writer in Charlotte, NC or Minneapolis MN (hybrid).

For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.

Contract Duration
: 12+ Months

• Develop IT system documentation for diverse audiences.

• Collaborate with SMEs and cross-functional teams.

• Identify documentation gaps and proactively address them.

• Create process maps and workflow visualizations.

• Implement version control, maintain consistency across multiple projects.

Required Skills & Experience

• Technical writing experience in IT domain

• Authored 100+ high-impact articles through effective collaboration with product teams and software developers

• Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries

• Detail-oriented, strong communication, professional questioning

• Able to multitask, set priorities, work independently

• Proficiency in MS Excel, Word, Copilot, process mapping, version control

• Collaborative mindset

• Familiarity with upskilling/reskilling documentation

• Knowledge of regulatory requirements

• Confluence/SharePoint experience

• AI proficiency (bonus)

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy.

Applicants need to make their needs known in advance.

Posted by: Anthony Durizio

Specialization:

• Technical Writing/Training