Global Technical Trainer, CAD​/CAM & Imaging - Charlotte, NC

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry.

Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them.

If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

The Global Technical Trainer, CAD/CAM and Imaging Systems is responsible for the design, development, and delivery of high-quality technical training programs, primarily supporting North America. This role plays a critical part in ensuring internal service teams and external service partners are equipped with the technical knowledge and skills required to effectively support CAD/CAM and Imaging systems

The Global Technical Trainer establishes training objectives, assesses learning needs and delivers comprehensive technical training across multiple formats. Working closely with cross-functional and global stakeholders, this role ensures training content is accurate, current, and aligned with product, service, and business requirements.

The role requires regular travel of up to 50% within North America and occasional travel outside the United States (e.g., Canada), typically for periods of less than one week. A valid passport is required.

• Designs, develops, and implements technical training programs for internal service technicians and channel partners supporting CAD/CAM and Imaging systems.
• Defines clear training objectives and learning outcomes aligned with product capabilities, service requirements, and business priorities.
• Delivers technical training in multiple formats, including on-site, virtual, and blended learning environments, to national and global audiences as required.
• Assesses training needs and identifies knowledge or skills gaps within service teams and channel partners.
• Creates, maintains, and owns high-quality training materials, ensuring accuracy, consistency, and alignment with product specifications and service requirements.
• Evaluates and optimizes training content based on participant feedback, product updates, system enhancements, and emerging technology trends.
• Teaches complex technical concepts and system interdependencies using modern digital training tools, multimedia resources, and interactive learning methodologies.
• Supports new product and market launches by developing comprehensive training concepts, executing train-the-trainer programs, and ensuring readiness of internal teams and external partners.
• Collaborates with global and regional stakeholders, including Service, Product Management, R&D, Quality, and Training leadership, to ensure training relevance and effectiveness.
• Ensures all initiatives are compliant with regulatory and legal standards and company policies.
• Complies with company and departmental policies and administrative requirements.
• Performs other duties as assigned or as needed.

Bachelor’s…