Supervisor, Technical Training North America

Supervisor, Technical Training North America

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry.

Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them.

If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

The Supervisor, Technical Training is responsible for leading and developing the North America Technical Trainer team and delivering high-quality CAD/CAM and Imaging technical training programs. This role provides both strategic and hands‑on leadership, ensuring consistent, effective training experiences that support business objectives, customer success, and technical excellence across the region.

This position collaborates with the Manager, Global Technical Training to define the overall strategy, design, development, and execution of technical training programs for North America. The Supervisor assesses training needs, defines learning objectives, identifies knowledge and skill gaps, and ensures training content and delivery methods remain current, scalable, and aligned with evolving technologies and business priorities.

The role requires regular travel of up to 50% within North America and occasional travel outside the United States (e.g., Canada), typically for periods of less than one week. A valid passport is required.

• Provides direct leadership, coaching, and performance management for the North America Technical Trainer Team, fostering a high-performance, customer-focused training function.
• Partners with the Manager, Global Technical Training to develop, align, and execute the North America technical training strategy, ensuring consistency with global standards while addressing regional business needs.
• Serves as a trusted consultant and subject matter expert to Technical Trainers, functional leaders, and cross-functional stakeholders, providing guidance on training approaches, content, and delivery.
• Delivers technical training programs in a variety of formats including on-site, virtual, and blended learning environments, supporting both North America and global audiences as needed.
• Leads the development, maintenance, and governance of technical training materials, ensuring accuracy, consistency, scalability, and alignment with product and regulatory requirements.
• Evaluates and optimizes training content based on participant feedback, product enhancements, system updates, and emerging technology trends.
• Teaches complex technical concepts and system relationships using modern digital training tools, multimedia resources, and interactive learning methodologies.
• Supports new product and market launches by developing comprehensive training concepts, executing train-the-trainer programs, and ensuring readiness across the training organization.
• Reviews and analysis of training effectiveness…