More jobs:
WFO Platform Support Engineer — Enterprise; Tier 2
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-02-16
Listing for:
Innoventrics
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Cloud Computing
Job Description & How to Apply Below
A technology solutions provider in Charlotte seeks an experienced WFO Platform Support Engineer for support and stabilization of enterprise contact center systems. The role includes Tier 2 technical support for various WFO applications, troubleshooting complex issues, and collaborating with cross-platform teams. Candidates should possess strong troubleshooting skills, experience with enterprise infrastructure, and familiarity with automation tools like Power Shell and Python.
This position offers the opportunity to work in a mission-critical environment.
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