Healthcare Business Analyst

Overview

Job Title
- Healthcare Business Analyst

Location:

Charlotte, NC - Onsite
US Citizen preferred

Note: below skills are mandatory and need only local resource.

• ADO, and data querying and analytics knowledge is mandatory
• Helix analytics - Highly preferred.

Job Summary:

We are seeking a detail-oriented and proactive Business Analyst to join our healthcare technology team in Charlotte. This role is ideal for candidates with 2–3 years of experience in healthcare IT or patient-focused applications, with a proven ability to gather requirements, write user stories, and manage tasks efficiently. Experience in working with dining or patient-facing apps in a healthcare setting is highly desirable.

• Collaborate with stakeholders to gather and analyze business and functional requirements.
• Translate requirements into user stories, process flows, and test cases.
• Work closely with product owners, developers, and QA teams to ensure alignment and clarity.
• Participate in sprint planning and manage story grooming sessions.
• Use task/project management tools (e.g., JIRA, Azure Dev Ops, Trello, or Asana) to track deliverables.
• Maintain clear and organized documentation of requirements and change requests.
• Assist in user acceptance testing (UAT) and validate test results.
• Conduct impact analysis and present findings to stakeholders.
• Focus on improving the end-user experience, especially in areas related to patient dining, meal ordering apps, or inpatient services.

• Bachelor’s degree in Business, Information Systems, Healthcare Management, or related field.
• 2–3 years of experience as a Business Analyst in a healthcare or health tech setting.
• Proven experience in writing user stories, test cases, and working in Agile environments.
• Experience with dining applications or patient meal services is a strong plus.
• Familiarity with HL7, FHIR, or EHR/EMR systems is desirable.
• Strong understanding of task and project management best practices.
• Excellent communication skills – both written and verbal.
• Ability to manage multiple stakeholders and prioritize competing demands.

• JIRA
• Confluence
• Azure Dev Ops
• Microsoft Office Suite (especially Excel and PowerPoint)
• SQL (basic queries for data validation)
• Balsamiq, Lucidchart, or similar for wireframes/process flows