Senior EDI​/API Analyst

* 100% Onsite role at Charlotte, NC (3-4 days in a week)

* Only US citizens & Green card holders requirement.

As a Senior EDI/API Analyst, you will be responsible for working closely with our customers, as well as the business and technology teams, to lead, facilitate, and implement EDI and API customer integrations as well as participate in design reviews, and work with the architecture team to assist in application testing. You’ll find yourself immersed in a forward-thinking environment fueled by achievement and a tenacious team spirit.

We’ll give you the support you need to excel at work, and the resources to build a career that will exceed your expectations

What your day-to-day will look like:

Communicate, coordinate, and align with our Managed Trans customer base to gather requirements for x12 documents ,210) CSV, XML, etc.

Analyze and interpret customer requirement specifications and understand how these relate to backend Operations system and processes.

Create mapping specification and work with developers. Design, write requirements for, help offshore Developer to develop, test and implement EDI and API solutions to meet complex enhancement requests from Trading Partners and Business Teams.

Assess business needs and challenges and identify ways to optimize systems to best serve those purposes.

Testing end to end with customer/trading partner and backend TMS systems.

Work with business, customers, carriers, and third parties to intake and prioritize EDI/API fixes and enhancements.

Collaborate with cross-functional internal IT teams to identify and develop future state to ensure the accurate development of solution meets business requirements.

Development and enhancement of standard operating procedures and processes to ensure reliable delivery of information technology while championing process improvements.

Daily/Weekly calls with Business Teams to review open EDI/API items

Prepare and present weekly status reports and updates to Managed Trans leadership

Report

Fosters teamwork and motivates others for success

Complete additional projects and assignments as required

What you’ll need to excel:

2 years of technical experience in applications support or program/project management

Experience in the logistics or supply chain industry

1 year EDI and/or TMS application support experience

Experience with client-facing customer service

3 years of business analysis experience in Integration development and/or strategy, including the use of x12, JSON, Flat Files, & XML

Ability to effectively and proactively interact and communicate with senior management, internal departments, clients, and vendors