Business System analyst

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• Bachelor's degree in Information Technology or related field
• 2 + years of experience
• Knowledge of standard support issues and solutions related to applications and hardware
• Ability to apply general organizational knowledge of the business and systems processes in problem analysis
• Analytical skills and ability to do root cause analysis
• Requires excellent communication skills and ability to write and discuss procedures regarding technical issues
• Requires excellent interpersonal skills and the ability to interface with all levels of personnel
• Requires the ability to work independently and exercise sound judgment
• Ability to create detailed design documentation from high level business requirements or participate in the design process
• Good level of understanding SQL knowledge, Visual Basic scripting as well as good understanding of a Windows/Networking platform
• Strong MS Office Excel
• Thorough understanding of technical concepts
• Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support
• Must be highly motivated self-starter, be able to demonstrate competence in technical problem solving and must also be able to work under pressure both individually and as part of the team
• Strong critical thinking skills; ability to work with complex concepts
• Requires general availability and may include off hours and some holidays and weekends