Principal - Program & Project Management

Principal - Program & Project Management The SFDC Programme Manager is responsible for endtoend delivery of large scale Salesforce programs spanning multiple projects teams and stakeholders This role ensures strategic alignment governance financial control risk management and successful realization of business outcomes across Salesforce platforms< <

Key Responsibilities <
Programme Leadership Governance<
Own and manage the overall Salesforce programme roadmap milestones and outcomes<
Establish programme governance reporting structures and escalation mechanisms<
Ensure alignment between business strategy Salesforce capabilities and delivery execution<
Lead steering committee meetings and executive reviews<
Delivery Execution Management<
Oversee multiple Salesforce projectsworkstreams Sales Service Experience Marketing etc<
Coordinate cross functional teams including BAs Developers Architects QA and vendors<
Ensure ontime onbudget and high quality delivery across all releases<
Manage interdependencies critical paths and release schedules<
Stakeholder Management<
Act as the primary point of contact for senior business stakeholders and sponsors<
Manage expectations across business IT and external partners<
Drive decision making and resolve conflicts across teams<
Communicate programme status risks and achievements clearly and regularly<
Financial Resource Management<
Own programme budget forecasting and cost controls<
Track and manage vendor contracts statements of work SOWs and commercials<
Optimize resource allocation across internal and external teams<
Ensure benefits realization and ROI tracking<
Risk Quality Compliance<
Identify assess and mitigate programmelevel risks and issues<
Ensure adherence to Salesforce best practices security and compliance standards<
Drive quality assurance UAT readiness and release governance<
Ensure documentation audit readiness and operational handover Change Transformation Management Drive organizational change management and adoption strategies Oversee training communication and rollout planning Ensure smooth transition from project delivery to BAU support Promote continuous improvement and platform optimization Required Skills Qualifications Salesforce Technical Knowledge Strong understanding of the Salesforce ecosystem and platform capabilities Experience managing programs involving multiple Salesforce Clouds Ability to engage at solution and architecture discussion level Familiarity with integrations data migration and enterprise landscapes Programme Delivery Skills Proven experience managing large complex technology programs Strong knowledge of Agile SAFe andor hybrid delivery models Expertise in programme planning dependency management and reporting<

Experience with tools like Jira Azure Dev Ops MS Project Clarity or similar<
Leadership Communication<
Exceptional stakeholder management and executive communication skills<
Strong leadership and teambuilding capabilities<
Ability to influence without direct authority<
Excellent problem solving and decision making skills< <
Experience Education< 1015 years of overall IT experience< 58 years managing Salesforce or CRM transformation programs<
Bachelors degree in Engineering IT Business or related field<
Salesforce certifications Admin Consultant Architect preferred< PMP PgMP SAFe or Prince2 certification is a plus Charlotte - North Carolina - USA
10 - 12 Years
10H18-Feb-2026

YACTIVE
1440792 Mandatory Skills :
Benefits Management, Project Planning, Pursuit/ Proposal Management, Stakeholder Management