Senior Agile Technical Project Manager; ServiceNow IRM​/GRC

Summary

We are seeking a highly experienced Senior Agile Technical Project Manager (TPM) with strong Agile delivery expertise and secondary knowledge of Service Now IRM (Integrated Risk Management). This role requires prior experience leading Governance, Risk, and Compliance (GRC) initiatives within Financial Institutions.

The ideal candidate will manage and drive delivery for two Agile teams
, ensuring alignment with enterprise risk and compliance objectives while maintaining strong technical and reporting oversight.

• Lead and manage two Agile Scrum teams delivering technical and compliance-focused solutions.
• Drive Agile ceremonies (Sprint Planning, Standups, Retrospectives, Reviews).
• Manage backlog prioritization in collaboration with Product Owners.
• Identify, manage, and resolve cross-team dependencies.
• Ensure timely delivery aligned with business and regulatory timelines.
• Develop and present team-level reports (velocity, burndown, risks, impediments, KPIs).

• Provide technical oversight for application and platform initiatives.
• Coordinate across architecture, engineering, security, and compliance stakeholders.
• Ensure alignment with enterprise SDLC and governance standards.
• Manage risks, issues, and mitigation strategies proactively.

• Demonstrate working familiarity with Service Now IRM modules
  , including:
• Risk Management
• Policy & Compliance Management
• Audit Management
• Issue Management
• Support integration of IRM capabilities into enterprise GRC workflows.
• Collaborate with platform teams to ensure scalable and compliant implementation.

• Lead delivery of regulatory and compliance-related initiatives.
• Ensure solutions meet internal audit and external regulatory standards.
• Partner with Risk, Compliance, and Control functions.
• Support regulatory reporting and remediation tracking.

• 8+ years of Project/Program Management experience.
• 5+ years leading Agile technical teams (Scrum/Kanban).
• Strong experience managing multiple Agile teams simultaneously.
• Proven experience in Governance, Risk & Compliance (GRC) programs within Financial Institutions.
• Experience managing cross-functional technical dependencies.
• Strong reporting, metrics tracking, and executive communication skills.
• SME-level understanding of Agile frameworks and delivery governance.

• Familiarity with Service Now IRM (Integrated Risk Management) platform capabilities.
• SAFe, PMI-ACP, CSM, or PMP certifications.
• Experience working with enterprise risk or regulatory remediation programs.
• Experience in large-scale banking or financial services environments.

• Agile Leadership & Delivery Excellence
• Risk & Compliance Program Management
• Cross-Functional Stakeholder Management
• Technical Acumen & Architecture Awareness
• Dependency & Release Planning
• Executive Reporting & Communication

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Rebecca Olan at  or . Kindly forward this to any other interested parties. Thank you!

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.

CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today s highest-growth industries. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race,…