Tools Consultant L1

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• Experience with Microsoft SharePoint (2016, SE, SP Online)
• Microsoft Power Shell and scripting technologies
• Experience with monitoring technologies (Splunk, SCOM Site Scope)
• Solid understanding of Active Directory, Server, Database (SQL) and networking technologies
• Experience with virtual platforms (client and server) and Microsoft Office products
• Capable of working effectively under a high pressure and demanding work environment
• Proven experience in problem identification, troubleshooting and resolution
• Excellent written and verbal communication skills
• Ability to effectively interface with key software/hardware partners such as Microsoft, AvePoint, etc.
• Experience with incident, change, problem management disciplines; and knowledge of the Remedy ITSM application toolset

• ITIL Certification and in depth understanding of ITIL principles, functions and processes is a plus
• Automation skills to reduce manual activities
• Proven team player who can work comfortably in a multicultural environment
• Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure
• Excellent verbal and written communication skills;
  Strong influencer, facilitator, and collaborator
• Detail oriented and organized
• Must be pro-active, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skills
  
  Motivation to achieve results and the ability to quickly integrate into teams

5-8 Years

The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including geographic location, minimum wage obligations, skills, and relevant experience.

Eligible for Wipro's standard benefits including medical and dental options, disability insurance, paid time off (including sick leave), and other paid and unpaid leave options.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Applicants may be required to pass a post-offer drug screening, subject to applicable state law.