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Service Desk Analyst - Frontline IT Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: CannonDesign
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading architecture firm in Charlotte, NC is looking for a Service Desk Analyst to provide technical support to end users. This entry-level position requires 2 years of IT experience and a Bachelor's degree in Information Technology. Responsibilities include troubleshooting issues and maintaining application infrastructure. Ideal candidates will have strong communication skills and knowledge of Microsoft Windows and Office. The firm offers a commitment to equity and inclusion, supporting a diverse workplace.
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