Technical Business Analyst- Team; HYBRID

Job Description - Technical Business Analyst
- Employee Benefits Team (HYBRID) (2600004I)

UNITED STATES-NC-Charlotte

Equitable

Full-time

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859.

As a Technical Business Analyst, you will be an integral member of our Employee Benefits Technology Strategy team and play a crucial role in bridging the gap between business needs and technical solutions. You will work closely with stakeholders to gather requirements, analyze business processes, and partner with our IT team to support the development and implementation of technology solutions that enhance our client portal and administrative systems.

• Requirement Gathering:
  Collaborate with stakeholders to identify and document business requirements.
• Analysis:
  Analyze business processes and workflows to identify areas for improvement.
• Technical Liaison:
  Act as a bridge between business teams and IT, ensuring clear communication and understanding.
• Solution Design:
  Work with development teams to design technical solutions that meet business needs.
• Testing:
  Assist in the creation and execution of test plans to ensure solutions meet requirements.
• Documentation:
  Maintain comprehensive documentation of business requirements, processes, and solutions.
• Support:
  Provide ongoing support and troubleshooting for implemented solutions.
• SQL Queries:
  Write and optimize SQL queries to support data analysis and reporting needs.
• Data Integration:
  Drive business analysis efforts related to data integration within the platform and with external parties.
• User Acceptance Testing:
  Develop and execute test plans for user acceptance testing.
• Cross-Functional Collaboration:
  
  Work with various stakeholders including business leaders, external sales and technology teams, internal sales teams, and other Employee Benefits team members.

This position offers a hybrid work schedule, with an on‑site presence of 2–3 days per week combining flexibility with team collaboration.

The base salary range for this position is $73,000 -$105,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience as a Business Analyst, preferably in a technical role.
• Strong understanding of business analysis methodologies and tools.
• Proficiency in requirement gathering and documentation.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross‑functional teams.
• Familiarity with Agile methodologies is preferred.
• SQL Proficiency:
  Comfortable and familiar with writing and optimizing SQL queries.
• Data Integration: 5+ years working with data integrations, systems analysis, or business analysis.
• Technical
  
  Skills:
  
  Skilled with Microsoft Word, Excel, and PowerPoint.
• Analytical
  
  Skills:
  
  Strong desire to understand end-to-end system impacts.
• Productivity:
  High level of productivity, reliability, responsibility, attendance, dependability, organization, and accuracy.
• Employee Benefits Experience is a plus, but not required.

Agile Project Management
:
Knowledge of effective agile project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Business Data Analysis
:
Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet…