AI & Automation Manager

* AI & AUTOMATION MANAGER
* WHAT IS THE OPPORTUNITY?

The AI & Automation Manager will serve as the strategic right hand to the AI & Automation Leader for City National Bank, driving enterprise-wide adoption of artificial intelligence and intelligent automation solutions. This role combines hands-on technical expertise with executive-level strategic thinking, threading the needle between cutting-edge AI possibilities and practical implementation in a regulated financial services environment. The ideal candidate is personally experimenting with the latest AI technologies, deeply engaged with industry-leading research, and excited to demonstrate how AI-native approaches can drive efficiency and transformation across a conservative institution.

WHAT WILL YOU DO?

* Direct leadership and execution of high-impact AI and automation initiatives across the organization, with accountability for delivering measurable business outcomes

* Stay at the forefront of AI advancements through personal experimentation with latest technologies, research, and frameworks-including agentic architectures, Anthropic Co-worker solutions, and emerging industry-leading approaches

* Develop and execute strategic plans for GenAI, machine learning, and intelligent automation adoption across the enterprise

* Support development and maturation of enterprise AI ideation intake, inventory, prioritization, and governance capabilities; engage with governance stakeholders and use case owners

* Coordinate and drive AI-powered solutions that enhance customer engagement, improve colleague productivity, support operational efficiency, and increase revenue

* Collaborate with IT and business functions to ensure seamless integration of AI solutions with existing systems and processes

* Oversee budgets, resource allocation plans, and vendor partnerships for AI and automation initiatives

* Engage key business and executive stakeholders; communicate AI strategy, impact, and possibilities to ELT, Board, and C-Suite with compelling storytelling and clarity

* Conduct regulatory due diligence and ensure solutions comply with SR 11-7, EU Fair AI Act, and other relevant frameworks

* Challenge status quo and drive organizational change management for AI adoption; ask tough questions and push thinking forward

* Mentor and guide team members on AI strategy, best practices, and emerging opportunities

* Balance strategic vision with attention to operational detail, recognizing that quality execution at every level drives enterprise impact

WHAT DO YOU NEED TO SUCCEED?

* Required Qualifications*
* * Bachelor's Degree or equivalent

* Minimum 7 years of experience leading technology-enabled business transformation and AI/automation initiatives

* Minimum 4 years of direct leadership experience managing cross-functional teams and major programs

* Additional Qualifications
* * Proven track record leading or participating in large-scale AI, machine learning, or analytics implementations in enterprise environments

* Demonstrated ability to present AI strategy and outcomes to executive leadership and boards

* Regulatory compliance experience in financial services (SR 11-7, Fair AI frameworks, etc.)

* Advanced technical fluency in AI/ML concepts with genuine passion for understanding and experimenting with emerging technologies

* Strong C-Suite and Board communication and presentation skills; ability to tell compelling stories about AI impact and possibilities

* Strategic thinking combined with hands-on execution capability; comfort with detail and big-picture thinking

* Deep knowledge of industry-leading AI research, agentic architectures, and emerging AI frameworks (including Anthropic Co-worker solutions)

* Experience with data products and product management frameworks

* Comfortable operating in startup mentality within enterprise environment; energized by rapid innovation and change

* Ability to translate technical AI capabilities into business value for financial services problems

* Exceptional leadership, delegation, and change management skills

* Willingness to challenge conventional thinking and drive organizational transformation

* Snowflake experience preferred

* MBA or equivalent professional experience preferred

* 5+ years in Financial Services preferred

* WHAT'S IN IT FOR YOU?
* * Compensation*Starting base salary: $100,000- $170,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

* Benefits and Perks
* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

* Generous 401(k) company matching contribution

* Career Development through Tuition Reimbursement and other internal upskilling and training resources

* Valued Time Away benefits including vacation, sick and volunteer time

* Specialized health and family planning…