Lead Technical Engineer - ServiceNow

We have this W2 Contract opportunity for a Lead Technical Engineer (Service Now) with our Direct Client in Charlotte, NC Please Let us know if this is something that interests you.

Lead Technical Engineer (Service Now) - CPGJP
Duration – 6 Months (Contract to hire)
Location – Charlotte, NC – Locals Preferred / Remote an option for Strong Candidates
Max Pay Rate - $70/hr W2 (No Benefits)

The Tech Lead will tightly partner with the Product Manager of the pod to collectively enable successful product delivery - alignment of technical execution to achieve business goals and outcomes
o Anchors the technical integrity of the product, guiding engineering decisions and feasibility
o Determines HOW the product will be built efficiently, securely and scalably
o Leads architectural decisions, code quality and engineering best practices

• Architectural decisions should be made based on standards and guidance provided by Data Solutions Architect(s)

o Owns technical delivery and quality
o Supports technical team growth, removes, technical blockers, and ensures engineering velocity

Includes but is not limited to:
o Day-to-day technical execution with team/pod
o Team Guidance in Breaking Down the Work

• Support in translating high-level requirement into technical tasks and stories
• Assess complexity effort
• Collaborates with engineers and technical resources other teams
• Includes Entire Vendor Domain:
• Back-end Infrastructure/MDM/Data Pipelines/etc
• Service Now Internal/External requirements
• Dev-Ops requirements
• Cross-functional Requirements (S4/Adams/SSO/etc)

o Oversees Spike work
o Oversees proper technical documentation in Confluence
o Define and enforce technical standards, best practices, arch guidelines
o Design and define Vendor Enterprise Architecture (end-to-end) in partnership with the Data Solutions Architect(s)
o Close partnership with Dev-Ops to ensure work is scoped and meets requirements
o Will also pick-up work/stories/tasks (50% of time hands-on-keyboard)
o Scalability, Security, and Performance - Technical Roadmap
o Mitigating technical debt
o Identify and mitigate technical risks or bottlenecks in development
o Defect Triaging and troubleshoot critical issues and guide resolution
o Perform code reviews, UAT Testing Plans, ensure robust testing
o Drive continuous integration best practices
o Support team growth and support
o Identify and surface gaps in resources (expertise and quantity)

Service Now Developer (Service Now Implementation)
Develop and customize Service Now applications using Service Now primary scripts
Create and configure workflows, UI Policies, business rules, client scripts, and scheduled jobs
Design and implement forms and request fulfillment workflows
Develop custom portals and UI/UX components
Integration & API Development

• Integrate Service Now with third-party applications

• Develop and maintain custom integrations
• Work with cross-functional technical stakeholders on integration requirements

Identity Access Management/RBAC Management
Testing and Deployment
Administration;
Maintenance - security configurations, and user administration
Maintenance - Platform upgrade and other instance management
Monitoring system performance and troubleshooting issues

Thanks and Regards,

Valerian D’Cunha
Lenmar Consulting Inc (a Kellton Company)
185 Hudson Street, Suite 1440, Jersey City, NJ
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