Management Coordinator

Management Coordinator

Charlotte, NC
- Look for Local candidates 5 days onsite

Video Interview

Banking domain exp. is must

Banking domain experience with expertise in technical writing, content curation, and organization using CMS tools (Confluence, Service Now, ECM/WCM), plus knowledge of infrastructure patching, security vulnerability management, and workflow automation.

Skills:
The ideal candidate will have deep experience identifying, collecting, and organizing large amounts of technical content across many disparate groups, bringing knowledge to bear in automated processes.

Experience as curator of technical information (standard operating procedures, work instructions, job aids, technical manuals) with a large complex organization

• Ability to perform technical writing as well as guide other tech writers

• Experience with Industry standard content management and knowledge automation solutions (Confluence, Service Now, or other content management systems (CMS) and content management databases for ECM and WCM)

• Experience/knowledge with Infrastructure patching or Security Vulnerability management

Required:

Technical Writing Experience

Skilled in organizing large volumes of content across teams and platforms

Proficient in CMS tools like Confluence, Service Now, ECM/WCM platforms

Understands how to automate and optimize knowledge workflows

General understanding of server infrastructure, patching, and security operations