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Product Support Specialist II: Advanced Tech Support
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-06-06
Listing for:
Avidxchange
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Avidxchange in Charlotte, North Carolina is looking for a Product Support Specialist II to join their Relationship Management team. This role involves resolving complex customer issues and driving exceptional experiences through advanced troubleshooting and problem-solving skills.
The ideal candidate will have 3–5 years of experience in technical or product support, and strong communication abilities. The position includes managing customer inquiries across various channels, creating documentation, and contributing to process improvements. A competitive salary and opportunities for professional growth are included.
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