Solution Architect - Engine Starling

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business.

Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back‑office processes that have helped achieve Starling's success.

We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology.

Engine by Starling is transforming the banking landscape with our cutting‑edge core banking software. Originally developed to power Starling, our cloud‑native SaaS platform is now enabling banks and financial institutions globally to modernize operations and deliver exceptional digital banking experiences.

We are headquartered in London with offices in Dublin, Sydney and Dubai. We've recently launched in North America where we are establishing an East Coast HQ, as well as our presence in Canada.

This role will be based in Charlotte, NC, and our preference is that you're located within a commutable distance. The role will involve regular national and across North America with some international travel.

As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.

Supporting these activities on client sites means the role will require travel around North America, and occasional further travel.

This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non‑technical audiences.

You’ll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners. You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them.

Your contributions will also extend to shaping Engine's product roadmap and supporting existing clients with additional capabilities to meet their strategic aims. You’ll help them maximise Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.

You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities.

Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate…