Lead OpenShift Engineer

Outstanding long‑term contract opportunity! A well‑known Financial Services Company is looking for a Lead Open Shift Engineer in Charlotte, NC;
Phoenix, AZ;
Chandler, AZ; or Irving, TX (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long‑term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today.

Contract Duration: 12 months.

We are seeking a highly experienced Lead Open Shift Engineer to guide the operational reliability, governance, and performance of our Kubernetes and Open Shift platforms. This role leads operational strategy, incident readiness, stability engineering, automation initiatives, and day‑to‑day operations oversight. You will drive operational excellence, ensure compliance, reduce toil, and provide leadership across teams that support mission critical platforms.

• Operational Leadership & Governance:
  Own the operational health, lifecycle, and governance of Kubernetes/Open Shift platforms. Drive standards, procedures, and operational readiness across all environments.
• Incident Management Leadership:
  Lead major incidents, coordinate cross‑team response, ensure timely restoration, manage communication, and drive root‑cause and permanent corrective action.
• Reliability & Stability Improvements:
  Lead initiatives to enhance resilience, reduce platform incidents, eliminate recurring issues, and increase automation maturity.
• Operational Automation & Toil Reduction:
  Direct automation strategy for run operations, leveraging Python, Git Ops, AI‑assisted tooling, or self‑service workflows to reduce manual effort.
• Open Shift Platform Readiness:
  Lead Open Shift cluster lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments.
• Cross Team Operational Enablement:
  Influence engineering, security, and development teams to adopt consistent operational patterns, guardrails, and readiness practices.
• Compliance & Controls:
  Ensure adherence to regulatory, security, and audit requirements; maintain strong operational hygiene and documentation.
• Mentorship & Team Development:
  Guide other team members, develop skill maturity, and strengthen operational best practices across the organization.

• 8+ year’s experience in Systems Operations, Cloud Operations, SRE, or related operational roles
• 6+ years in Kubernetes/Open Shift platform operations
• 4+ years Linux systems operations experience
• Experience leading operational teams or platform operations functions
• Strong record of operational automation and incident leadership

• Expertise in Open Shift platform management, ACM, Git/Git Ops
• Strong experience with monitoring, logging, and observability tools (Grafana, Splunk, Prometheus)
• Proven ability to drive operational strategy, continuous improvement, and large‑scale stability initiatives
• Excellent analytical and cross‑team communication skills

• Expected to lead escalations and support major incidents
• Participation in on‑call leadership
• Hybrid work required from one of the posted locations