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Platform Engineer & Production Support
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-06-18
Listing for:
Strategic Staffing Solutions
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, IT Support, Systems Engineer
Job Description & How to Apply Below
This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.
Location: CHARLOTTE NC 28202/ Irving, TX/ Minneapolis, MN
Hybrid Work- 3 days on site/ 2 days remote
This role focuses heavily on application production engineering, reliability, observability, and operational excellence within cloud-native environments.
The ideal candidate will be a hands-on engineer with strong Site Reliability Engineering (SRE), Dev Ops, and production support expertise who can operate effectively in fast-paced, production-critical environments.
Key Responsibilities- Lead production support efforts across a portfolio of 20+ applications, ensuring stability, performance, and rapid issue resolution
- Design and build advanced observability, monitoring, and alerting dashboards using Grafana, Splunk, App Dynamics, Prometheus, and related tools
- Proactively identify risks through gap analysis, anomaly detection, predictive alerting, and intelligent monitoring
- Troubleshoot complex production issues across distributed microservices environments and reduce MTTR
- Drive adoption of modern SRE practices including automation, AIOps, and intelligent monitoring solutions
- Support cloud-native applications running on Open Shift and Kubernetes platforms
- Collaborate with development teams during release cycles to ensure production readiness and operational support
- Participate in a 24x7 on-call rotation and respond with urgency during production incidents
- Mentor engineers and promote best practices across SRE, Dev Ops, and platform engineering disciplines
- Operate effectively across multiple responsibilities in high-pressure production environments
- 10+ years of platform engineering and production support experience
- 5+ years of experience with:
- Open Shift
- Java
- Microservices
- Spring Boot
- Python
- 5+ years of observability dashboard creation experience using:
- Grafana
- Splunk
- SPLOC
- App Dynamics
- 5+ years of observability alerting and incident management experience using:
- AIOps
- Service Now
- Big Panda
- 4+ years of experience with:
- React.js
- Relational databases
- 4+ years of experience with:
- Distributed systems
- Cloud-native platforms
- Experience with in financial services environments
- Prior software development experience, particularly within Java-based ecosystems
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