Lead Analyst, Systems

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

• Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts
• Facilitate meetings and workshops that determine process requirements and system changes
• Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives
• Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user‑acceptance testing
• Guide and consult with other analysts
• Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train‑the‑trainer sessions
• Provide leadership, training, coaching and guidance to key users

At a minimum, you’ll need:

• Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experience
• Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution
• Experience using SQL for data analysis, extraction, troubleshooting and reporting
• Thorough understanding of current information systems technologies databases, web‑based systems, and system design.
• 2+ years of experience supporting Blue Yonder WMS

It’d be great if you also have:

• Certification in any of the following: , business analysis, systems analysis or business requirements gathering
• Experience performing well under pressure in an ambiguous and rapidly changing environment
• Excellent verbal and written communication skills, including communicating technical concepts and plans at all levels
• An aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures

We are proud to be an Equal Opportunity employer including Disabled/Veterans.