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Production Support Engineer

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Mokshaa-LLC
Full Time position
Listed on 2026-06-19
Job specializations:
  • IT/Tech
    Database Administrator, IT Support, Systems Administrator, IT Consultant
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below

Our client, a leading IT Services firm, is currently seeking a Senior Application Support Engineer, for a Full-Time onsite opening.

Client:
Banking End Client

Location:
Charlotte, NC or Jacksonville, FL (Onsite only)

Full-Time Opening

Visa Restrictions:
No OPT/CPT/H1B transfers.

Salary Range: $85k to $100k (Negotiable - Depending on Experience)

Benefits:
Health Insurance, 401k match, and bonus variable pay

Job Description:

Application Support & Troubleshooting – Provide Level 2/3 support for production and UAT environments, ensuring system stability, incident resolution, and root cause analysis.

Application Testing & Validation – Conduct functional and regression testing, validating fixes and enhancements before deployment to production.

Linux/Unix Administration – Perform system monitoring, log analysis, and troubleshooting in Linux/Unix environments, ensuring optimal application performance.

Shell Scripting & Automation – Develop and maintain Shell scripts to automate routine tasks, enhance system efficiency, and improve support processes.

Database Management (Sybase/Oracle) – Manage database-related issues, execute queries, and optimize performance using Sybase or Oracle databases.

SQL & PL/SQL Development – Write and optimize SQL queries and PL/SQL scripts to support data extraction, reporting, and issue resolution.

Auto Sys Job Scheduling – Manage and monitor Auto Sys job schedules, troubleshoot job failures, and ensure smooth batch processing.

Collaboration & Documentation – Work closely with development, QA, and infrastructure teams to ensure seamless application support. Maintain documentation for incidents, resolutions, and standard operating procedures.

Skills:

Auto Sys, Application Support Services, Linux, UAT Coordination, Shell Scripting, PL/SQL

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