Scrum Master

An Excellent Opportunity for “Scrum Master” to work with one of the Largest Global Bank in Charlotte, NC

Pay Range: $68/hr - $73/hr

• The Kanban Scrum Master is tasked with guiding Agile teams in the application of Scrum principles, removing obstacles to progress, and fostering continuous improvement.
• This position works closely with Process Owners, cross-functional teams, and leadership to define and deliver high-quality products that align with business value objectives.
• Acting as a servant‑leader, coach, and facilitator, the Scrum Master aids teams in working efficiently and collaboratively.

• Scrum Facilitation: Facilitate all Kanban ceremonies and document requirements. Ensure the team maintains a healthy product backlog and a clear definition of done.
• Team Coaching Support: Coach the team to embrace Agile values, mindset, and principles. Support team members in understanding their roles and working collaboratively. Promote a culture of continuous improvement.
• Impediment Removal: Identify and remove obstacles that hinder team progress. Escalate issues appropriately while maintaining the team’s focus.
• Agile Delivery Management: Track progress and monitor delivery metrics to ensure timely and predictable delivery of deliverables.
• Stakeholder
  
  Collaboration:
  
  Partner with Product Owners/Process Owners to refine and prioritize the backlog. Facilitate clear communication between the team and stakeholders. Help stakeholders understand Agile processes and expectations.
• Process Improvement: Introduce and support Agile best practices. Encourage experimentation and learning through data‑driven decisions.

• Core
  
  Skills:
  
  Strong understanding of Agile frameworks (Scrum, Kanban, SAFe). Excellent facilitation and communication skills. Ability to coach teams and individuals at varying levels of Agile maturity. Strong conflict‑resolution and problem‑solving skills. Ability to remove roadblocks and navigate organizational challenges.
• Technical/Tool Knowledge: Experience with JIRA and other Agile tools. Understanding of product development lifecycle and basic technical concepts.
• Soft Skills: Servant‑leadership mindset. Empathy and emotional intelligence. Adaptability and resilience. Ability to influence without authority. Strong organizational and time‑management abilities.
• Experience: Typically, 2‑5+ years of experience in Agile or Scrum roles. Background working with cross‑functional software or business teams.
• Preferred
  
  Certifications:
  
  Certified Scrum Master (CSM)/ Scrum Alliance
  - Professional Scrum Master (PSM I/II)/Scrum.org - SAFe Scrum Master (SSM)/Scaled Agile
  - Certified Agile Coach (ICP‑ACC) - ICAgile

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term disability insurance
• Short‑term disability insurance
• Paid parking/public transportation
• Paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - as applicable