Senior Network Analyst

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

Charlotte, NC - Hybrid

Driven Brands is seeking a highly skilled Senior Network Analyst to support and enhance a large-scale, multi-brand enterprise network environment spanning corporate offices, data centers, cloud platforms, distribution facilities, and hundreds of geographically dispersed retail/franchise locations.

This role is responsible for the engineering, administration, optimization, monitoring, and operational support of enterprise network infrastructure, with a strong focus on reliability, scalability, security, and operational excellence. The Senior Network Analyst will serve as a technical escalation point for complex network issues, lead infrastructure improvement initiatives, and partner closely with Security, Infrastructure, Cloud, Help Desk, vendors, and business stakeholders to ensure stable and secure connectivity across the enterprise.

The ideal candidate possesses deep technical expertise across routing, switching, SD-WAN, wireless, firewall technologies, cloud networking, and network monitoring, along with strong troubleshooting and communication skills in a fast-paced public-company environment.

• Design, implement, administer, and support enterprise LAN, WAN, WLAN, VPN, SD-WAN, and Internet connectivity solutions
• Support large-scale distributed retail and franchise networking environments across hundreds of locations
• Maintain highly available and resilient network infrastructure supporting corporate, retail, cloud, and data center operations
• Perform advanced troubleshooting and root cause analysis for network outages, latency, packet loss, routing instability, and performance degradation
• Lead network incident response activities and coordinate restoration efforts during major outages
• Monitor network performance, utilization, and capacity trends; recommend proactive improvements
• Maintain network device lifecycle management including firmware, patching, hardware refreshes, and configuration standards
• Support carrier management activities including circuit provisioning, escalation management, SLA tracking, and telecom optimization efforts
• Participate in after-hours maintenance windows and on-call support rotation as required

• Partner with Information Security teams to enforce secure network architecture and segmentation standards
• Support firewall rule reviews, ACL management, VPN security, secure remote access, and network hardening initiatives
• Assist with SOX, PCI, and cybersecurity audit activities related to network infrastructure controls
• Ensure compliance with enterprise change management, vulnerability remediation, and operational governance standards
• Support network logging, monitoring, and SIEM integration initiatives
• Support hybrid cloud connectivity across platforms such as AWS and Azure
• Assist with cloud networking architecture including VPC/VNET connectivity, VPNs, transit gateways, routing, and segmentation
• Support modern identity-aware networking and Zero Trust initiatives where applicable
• Assist with enterprise wireless modernization and SD-WAN initiatives

• Develop and maintain network diagrams, topology documentation, standards, and operational procedures
• Crea…