Global IT Incident Lead | ServiceNow & ITIL
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-06-26
Listing for:
K&L Gates
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Support
Job Description & How to Apply Below
K&L Gates seeks an IT Incident Management Lead to oversee incident practices across its global IT environment in Charlotte, NC. This role involves ensuring rapid restoration of IT services, managing Major Incidents, and coordinating cross-functional teams. Candidates must have at least 5 years in IT operations, strong leadership skills, and ITIL® 4 Foundation certification. The position boasts a competitive salary of $128,000 - $199,000 per year, along with comprehensive benefits including medical coverage, paid time off, and more.
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