IT Service Desk Analyst — Frontline Tech Support
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-06-28
Listing for:
Aecon Concessions
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Analyst
Job Description & How to Apply Below
Aecon Concessions is seeking a Service Desk Analyst in Charlotte, NC, responsible for managing incidents and service requests. In this role, you will serve as the primary contact for service requests from users experiencing technology issues, ensuring timely resolution and maintaining customer satisfaction.
The ideal candidate will possess excellent communication skills and a degree related to Information Services. Familiarity with ITIL Foundations and technical knowledge in hardware and software are essential. Join Aecon to support both your career and well-being through their comprehensive benefits.
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