Business Execution Consultan - MN, NC

Job#: 3034192

Job Description:

Job Title:

Business Execution Consultant 3

Location:

Charlotte, NC or Minneapolis, MN (Hybrid)

Contract Length: 24 months

Role Overview

An opportunity is available for a Business Execution Consultant to join the Service Asset & Configuration Management (SACM) team. This role is focused on ensuring all devices on the network are identified and documented accurately in the Service Now inventory system. The consultant will have a lead role in triaging, assigning, and tracking remediation efforts for hardware discrepancies to support security initiatives and vulnerability response efforts.

This position is instrumental in trend analysis, root cause identification, and process enhancements for Service Now.

Key Responsibilities

* Lead cross-functional teams to strategize, plan, and execute the remediation of asset discrepancies.

* Perform assessments through fact-finding and data analysis to solve complex issues and develop appropriate solutions.

* Review new and outstanding data attributes within the Service Now database to identify and assign items for tracking.

* Work with key stakeholders to continually review assigned tasks and drive them to remediation.

* Provide asset expertise to support resources to ensure timely remediation and escalate as warranted to meet service-level agreements.

* Perform recurring data analysis to identify trends and potential gaps in processes or tools.

* Maintain awareness of Service Now tool enhancement opportunities and participate in the Agile development process.

* Produce necessary data for leadership to calculate key metrics and provide input for any exceptions.

* Provide technical guidance on the Service Now solution to less experienced users.

Required Qualifications

Experience:

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Technical

Skills:

* 1+ years of experience with Service Now.

* 1+ years of working knowledge of IT infrastructure, such as managing, supporting, or implementing IT infrastructure and/or network topology.

* Strong analytical and business analysis skills with asset management experience.

Preferred Qualifications

* Experience in asset and inventory management, including SACM processes.

* Experience with cross-functional collaboration and leadership.

* Experience in an Agile development environment.

* Reporting and dashboarding experience, including the use of Excel and tracking key metrics.

Compensation & Benefits

The pay rate for this position is between $53.00 and $57.00 per hour. Specific benefits available to contract-based employees may be discussed during the application process.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process.  for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

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Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional…