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Crisis Response Tech Support Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-06-30
Listing for:
Helpware Inc.
Full Time
position Listed on 2026-06-30
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Helpware Inc. is seeking Technical Support Representatives for their Disaster Response Program in North Carolina. This crucial role involves providing first-line support to individuals during urgent situations, including severe weather and emergencies.
Candidates need a high school diploma and at least one year of experience in customer service or technical support. Strong communication, empathy, and problem-solving skills are vital for success in this high-pressure environment. The position requires flexibility due to potential on-call schedules during disaster periods.
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