Senior QA Manager

Senior QA Manager

Location:

Charlotte, NC

Duration:
Full Time

• Develop detailed, comprehensive, and well-structured test cases based on functional and other requirements.
• Lead test planning for specific products.
• Ensure testing scope is clearly identified during test planning.
• Lead test case reviews and work with engineering, product management, and stakeholders to ensure test coverage.
• Identify automation opportunities for applicable test types.
• Execute test cases, including manual and automated tests and record the test results.
• Report issues and defects along with the appropriate background information for triage.
• Participate in triaging reported issues/defects and assist with resolving or escalating them as necessary.
• Ensure traceability for reporting and audit purposes.
• Use testing tools and follow processes to complete testing in each test environment and assist with fulfillment of necessary steps required to complete test cycle.
• Maintain test scenarios.

• Testing experience.
• Desktop experience.
• Good understanding of testing methodologies.

• Strong knowledge of test management tools such as JIRA and Octane.
• Technically proficient with knowledge of desktop environment (hardware, software, operating systems, and network connectivity).
• Proficiency in MS Office suite, particularly Copilot, Excel, PowerPoint, Word, One Note, Outlook, SharePoint, Project and Visio.
• Familiarity with cloud technologies.
• Familiarity with Apple Mac Book.
• Excellent written and verbal communication skills able to effectively interact across all levels of the organization.
• Ability to work in a dynamic environment with minimal supervision.
• Self-starter able to exercise independent judgement.
• Passion for bringing new ideas to the team, with a focus on improving testing practice and driving innovation.
• The ideal candidate will be detailed-oriented, observant, persistent, proactive, and organized.