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Overseas Contractor

Job in Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listing for: Futran Tech Solutions Pvt. Ltd.
Contract position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Technical Support, IT Specialist
Job Description & How to Apply Below

Service Now Developer

Development and Customization Design:
Develop and implement custom applications and enhancements on the Service Now platform

Integration:
Integrate Service Now with other enterprise systems and third-party applications

Configuration:
Configure Service Now modules including Incident Problem Change Service Catalog and CMDB

Scripting:
Write and maintain client scripts business rules UI policies and other custom scripts

Workflow Automation:
Develop and maintain workflows including approvals notifications and escalations

Testing and Debugging:
Perform unit testing integration testing and debugging to ensure the quality and functionality of the developed solutions

Documentation:
Create and maintain technical documentation including design specifications user guides and release notes

Support:
Provide technical support and troubleshooting for Service Now-related issues and incidents

Collaboration:

Work closely with stakeholders including business analysts project managers and other developers to gather requirements and deliver solutions

Education:

Bachelor’s degree in Computer Science Information Technology or a related field

Experience:

Minimum of 35 years of experience in Service Now development and administration

Proficiency in JavaScript HTML CSS and other web technologies

Strong understanding of Service Now platform architecture and components

Experience with Service Now modules such as ITSM ITOM ITBM and HRSD

Knowledge of RESTSOAP APIs and integration techniques

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills

Certifications:

Service Now Certified Application Developer Service Now Certified System Administrator or other relevant certifications are preferred

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