IT Service Desk Specialist — Level 1
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-01
Listing for:
Affiliated Distributors (AD)
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Affiliated Distributors (AD) is seeking a Help Desk Specialist for their IT Service Desk team in North Carolina. The successful candidate will provide first level IT support, ensuring all requests are documented and resolved efficiently.
Responsibilities include troubleshooting Windows 11 and Microsoft 365 issues, supporting mobile devices, and collaborating with IT colleagues on various technical challenges. This role is a key point of contact for associates and requires strong communication skills and problem-solving abilities.
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