Delivery Manager

About Client:
The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.

Salary Range: $160K-$170K/Annum

Job Description:
Responsibilities:

• Lead and manage the infrastructure production support team, ensuring timely and effective resolution of issues.
• Oversee middleware operations, ensuring seamless integration and performance across systems.
• Implement and manage automation processes to enhance operational efficiency and reduce manual intervention.
• Develop and maintain strong relationships with key stakeholders, ensuring alignment on project goals and deliverables.
• Monitor and report on service performance metrics, identifying areas for improvement and implementing corrective actions as needed.
• Ensure compliance with industry standards and best practices in infrastructure management.
• Drive continuous improvement initiatives to enhance service delivery and operational effectiveness.
• Manage account delivery, ensuring that all client requirements are met and exceeded.
• Collaborate with cross-functional teams to support infrastructure projects and initiatives.
• Provide leadership and mentorship to team members, fostering a culture of collaboration and innovation.

Mandatory Skills:

• Proven expertise in account delivery management.
• Strong knowledge of infrastructure management principles and practices.
• Experience with middleware technologies and their integration.
• Proficiency in automation tools and methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Demonstrated ability to lead and motivate teams in a fast-paced environment.

Preferred Skills:

• Familiarity with cloud infrastructure and services.
• Experience with ITIL or other service management frameworks.
• Knowledge of Dev Ops practices and tools.
• Understanding of cybersecurity principles and practices.
• Experience in project management methodologies.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaJMboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.

As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued g each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at

Applicant Consent:
By submitting your application, you agree to ApTask's () and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at  or  Message frequency may vary.

Msg & data rates may apply.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development.

As a member of the ApTask team, you will have the chance to connect businesses with top-tier…