Project Manager, Technical Support

Position: Project Manager I
Segra is searching for a qualified and experienced Project Manager I to join us in a full-time capacity.

Location Requirement:
The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview :
The Project Manager I will be responsible for the launch and life cycle management of assigned projects to meet revenue and customer satisfaction objectives. This position requires a combination of technical and business skills. The Project Manager I will have project management job experience, as well as an understanding of the End-to-End business process and internal systems/tools. They will act as the liaison between Segra and external customers during all phases of project implementation.

They will also ensure the timely management of all implementation activities and proactively communicate internally across all associated organizations.

Qualifications:

Education:

High School Diploma required or Bachelor's Degree desired with 1 year of Project Management and/or equivalent PM experience.

Experience:

Minimum of 1 year of experience pertaining to the telecommunications industry desired. Project management experience desired. MS Office knowledge. Knowledge and experience with telecommunications network technologies, protocols, and operations.
Key

Competencies:

Ability to plan, develop and coordinate multiple projects. Demonstrated clear, informative, persuasive and collaborative verbal and written communication skills. Must have the ability to work independently and effectively in a fast-paced environment. Must exhibit honesty, integrity and courtesy in all interactions. Must possess strong work ethic in supporting customer needs, responding promptly and consistently.

About Segra:
Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:

Medical, dental, vision insurance
Life insurance
401(k) match
Flexible Spending/Health Savings Accounts
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave
Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $64,050 - $74,000

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.