More jobs:
Product Management - Design Specialist - Contingent
Job in
Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listed on 2026-07-03
Listing for:
Artech
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
AI Business & Operations, Technical Writer
Job Description & How to Apply Below
Product Management - Experience Design Specialist 5
We are seeking a highly organized and proactive AI Content & UX/SharePoint Consultant to support the development of an AI-powered sales enablement platform. In this role, you will collaborate with cross-functional stakeholders across Product, Sales, Marketing, Pricing, Operations, and other business teams to create, organize, and maintain AI prompts and supporting knowledge assets. You will help build a scalable library of AI use cases while ensuring an intuitive user experience through effective content organization and SharePoint collaboration.
Key Responsibilities- Manage multiple AI content and knowledge management projects simultaneously.
- Partner with subject matter experts to gather business requirements, source materials, and identify documentation gaps.
- Design, develop, and maintain AI prompts, workflows, and knowledge repositories.
- Organize and integrate content to optimize AI grounding and overall user experience.
- Identify opportunities for new AI prompts, workflows, and business use cases.
- Collaborate with Product, Sales, Marketing, Pricing, Operations, and other stakeholders to deliver high-quality AI-enabled solutions.
- Utilize SharePoint for collaboration, content management, and knowledge sharing.
- Apply UX/UI best practices to improve content accessibility and user adoption.
- Evaluate AI-generated outputs and continuously improve prompt quality and effectiveness.
- Work independently while effectively communicating project status and influencing cross-functional teams.
- 5+ years of hands-on experience in UX/UI or Experience Design.
- Strong practical experience using AI tools such as ChatGPT, Microsoft Copilot, Claude, or similar AI platforms.
- Experience creating AI prompts, workflows, knowledge bases, or AI-enabled business solutions.
- Strong project management and stakeholder management experience.
- Hands-on expertise with SharePoint for collaboration and content management.
- Excellent communication, interviewing, organizational, and documentation skills.
- Self-motivated with the ability to manage multiple priorities independently.
- Proven time management skills and ability to collaborate across diverse teams.
- 5+ years of Product Management experience.
- Experience in knowledge management, enablement, business analysis, or content strategy.
- Financial Services and/or Merchant Services industry experience.
- UX web design experience.
- Ability to bring innovative ideas and process improvements.
- Strong collaboration and stakeholder communication skills.
- AI Prompt Engineering & AI Tool Adoption
- Microsoft Copilot, ChatGPT, Claude, or similar AI platforms
- Share Point
- UX/UI Design
- Knowledge Management
- Project Management
- Stakeholder Management
- Content Strategy
- User Experience Design
- Business Documentation
- Product Management
- Financial Services or Merchant Services domain experience
- UX Web Design
- Business Analysis
- Content Enablement
- Knowledge Base Management
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