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Product Management - Design Specialist - Contingent

Job in Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listing for: Mindlance
Full Time position
Listed on 2026-07-03
Job specializations:
  • IT/Tech
    Technical Writer, UI/UX Design, Digital Media / Production, M365, SharePoint & Power Platform
Job Description & How to Apply Below
Position: Product Management - Experience Design Specialist 5 - Contingent

Sr. UX Designer (AI Proficiency)

A company is seeking a highly organized contractor to support the development of an AI-powered sales enablement platform. In this role, you will partner with subject matter experts across Product, Sales, Marketing, Pricing, Operations, and more to create and maintain AI prompts and related source materials to form a library of use cases for the platform. You will manage multiple AI content projects simultaneously, interview subject experts to gather source materials and identify documentation gaps, organize and integrate content for effective AI grounding and user experience, and identify opportunities for new AI prompts and use cases across the business.

This role requires intermediate to advanced AI competency, SharePoint expertise for collaboration and content management, and 5+ years of hands-on UX/UI design experience.

Top 5-7 Skills
  • AI competency – intermediate to advanced (ChatGPT, Claude, Copilot, AI prompts/workflows)
  • SharePoint expertise for collaboration and content management
  • UX/UI design – 5+ years of hands-on experience
  • Project management and stakeholder management
  • Interviewing and gathering source materials from SMEs
  • Knowledge management and content organization
  • Self-starter with ability to work independently and influence across teams
  • Requirements for the Role
    • Intermediate to advanced AI competency and practical adoption of AI tools in design
    • SharePoint expertise for collaboration and content management
    • Minimum of 5+ years of hands-on experience in experience design (UX/UI)
    • Experience working with or creating AI prompts, workflows, or knowledge bases
    • Heavy usage of AI tools or platforms (ChatGPT, Claude, Copilot, or similar) and understanding of how to evaluate output quality
    • Strong project management and stakeholder management skills
    • Excellent communication, interviewing, and organizational abilities
    • Self-starter with ability to work independently and influence across teams
    Education and Experience
    • Bachelor's degree in Design, Human-Computer Interaction, Information Science, or a related field (preferred)
    • 5+ years of hands-on UX/UI design experience
    • Or equivalent combination of education, experience, and training
    Preferred Qualifications (Nice to Have)
    • 5+ years of Product Management experience
    • Financial and/or Merchant Services background
    • UX Web Design Experience
    • Self-sufficient and proactive with innovative ideas and solutions
    • Proven ability of time management and advanced stakeholder communication abilities
    • Collaborative
    • Experience in product management, knowledge management, enablement, business analysis, or content strategy
    • Familiarity with SharePoint and UX/UI principles

    Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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