Tech Ops Specialist II

LOB Description

We are seeking a highly experienced Red Hat Linux Administrator to support large‑scale patching, upgrades, and operational management of a 5000+ server Hadoop ecosystem running on RHEL 8.x and 9.x. The role requires strong automation skills, hands‑on troubleshooting expertise, and the ability to operate effectively in a high‑availability enterprise environment.

• Perform OS lifecycle management, including software installations, kernel patching and system updates, OS upgrades and library management.
• Manage and maintain Linux file systems, ensuring performance, capacity, and integrity.
• Execute and automate patching and vulnerability remediation using Blade Logic, Ansible, and shell scripting.
• Develop automation solutions to optimize repetitive operational tasks and improve efficiency.
• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems.
• Mentors other team members and provides technical leadership.
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment.
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning for infrastructure and applications.
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly.
• Provides release support when needed and manages engagement across audiences.
• Provides full lifecycle management of the infrastructure and application environments.

• 8+ years of hands‑on experience in Linux system administration in enterprise environments.
• Strong expertise in Red Hat Enterprise Linux (RHEL) 8.x / 9.x, OS patching, upgrades, and system hardening.
• Proficiency in automation and scripting:
  Ansible, Blade Logic, Bash/Shell scripting.
• Experience managing large‑scale environments (1000+ servers preferred).
• Experience with Linux builds and provisioning, file system management (LVM, XFS, etc.), performance monitoring and tuning.
• Experience working in remote/distributed team environments.

• Experience with Terraform.
• RHCE (Red Hat Certified Engineer) certification.
• Experience with Hadoop ecosystem (Cloudera / Hortonworks or similar).
• Experience with enterprise system management tools.
• Strong knowledge of TCP/IP networking.

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• Dev Ops Practices
• Project Management
• Stakeholder Management

1st shift (United States of America)

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