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Senior Strategy & Analytics Lead
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-05
Listing for:
Zendesk, Inc.
Full Time
position Listed on 2026-07-05
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Zendesk, Inc. in North Carolina seeks a CXSO Renewals Strategy and Analytics Partner to enhance customer success through strategic insights. In this role, you will bridge the gap between frontline management and strategic execution, focusing on retention of Annual Recurring Revenue (ARR) and driving operational excellence.
The ideal candidate will have 7-10 years in strategy within B2B SaaS, expertise in predictive analytics tools, and a strong foundation in renewal processes. A competitive salary and benefits package is offered.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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