Systems Engineer

Inside Systems Engineer

Req

Location:

Charlotte, North Carolina, United States

Be one of the bold -- engineer advanced networks with us!

Reporting to our Director, Systems Engineering, this role will be focused on End Customer communities in an Inside Sales organization working as a team, supporting Inside Sales Account Managers (ISAM's) to design and sell Ruckus networking solutions. Primary responsibilities will focus on Ruckus Product Solutions sales and partner development/enablement for Ruckus channel partners as well as customer opportunities.

This includes performing technical demos, proof of concept trials, technical training, providing the best quality design input and review, solution-focused selling and positioning to all levels of decision-makers, and delivering presentations for customers, partners, prospects, and events. A successful candidate in this position will be a proficient self-starter, with strong technical skills, industry knowledge, and advanced interpersonal skills with a history or experience as a customer-facing Systems Engineer.

More specifically this includes:

• Pre‑sales engineering design, Bill of Material creation, sales opportunity engagement, and technical training individually or in larger group settings, using multimedia or other related web technology as a delivery platform.
• Develop a strong understanding of our Ruckus Networks wireless, wired, and software products.
• Act as a technical advisor to End Customers and be able to differentiate and strongly position RUCKUS products.
• Assist the ISAM in driving revenue and selling solutions to obtain quota goals.

• Undergraduate or graduate degree (BS/BA minimum) in Electrical, Computer, or Networking Engineering;
  Computer Programming;
  Information Technology;
  Management Information Systems;
  Computer Science;
  Mathematics.
• 1 or more years of proven experience working with IP/Wireless technologies

• A good understanding of the concepts around pre‑sales engineering and sales processes.
• Exceptional interpersonal skills, both written and oral, on technical solutions to a variety of audiences that may include a manager or director‑level decision‑makers.
• Basic understanding of business drivers and how to map these to a custom solution.
• Basic knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4‑7 application services, security authentication methods, and products, RADIUS, AD, Virtualization environments/deployments, VM installations (any of VMWare, KVM, Hyper‑V, GCE, Azure, AWS), etc.
• Basic working knowledge of the following areas of specialization: VLAN;
  Security;
  VoIP;
  QoS wired/wireless; BYOD/MDM; PTP;
  Mesh;
  Wireless Controller Architectures;
  Wi‑Fi protocols and transmission, RF engineering, Indoor, and Outdoor wireless deployments;
  Packet Capture/Analysis Tools; WLAN Security in the areas of Authentication, Encryption, RADIUS/AAA, EAP/PSK, and Active Directory.
• A solid understanding of RUCKUS wireless and wired portfolio and related technologies would be a huge plus.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.