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Modern Workplace Automation Developer

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: 100 CRC Insurance Group, LLC
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    M365, SharePoint & Power Platform, Azure
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below

Regular or Temporary:
Regular. Language Fluency:
English (Required).

Work Shift:

1st Shift (United States of America).

Primary Outcome:
Role is expected to reduce manual operational work through automation, standardization, reusable tooling, and measurable improvements in deployment speed, support efficiency, compliance, and user experience.

Responsibilities

Automation and Tool Development: Design, build, and maintain scripts, tools, workflows, and integrations that automate Modern Workplace operations, including endpoint management, application deployment, provisioning, remediation, reporting, and user self‑service capabilities.

API and Platform Integration: Develop integrations using Microsoft Graph, Intune, Entra , Windows 365, Service Now, Azure Automation, Power Platform, and related APIs to streamline operational processes and reduce manual work.

Endpoint Engineering: Develop and maintain automation for Intune policies, compliance baselines, configuration profiles, application packaging, Autopilot workflows, update rings, and device remediation actions across Windows and macOS environments.

Digital Experience and Self‑Healing: Build proactive remediation, telemetry‑driven alerting, and self‑healing capabilities using tools such as Nex Think, Intune remediation scripts, Power Shell, Azure Functions, Logic Apps, or other automation platforms.

Dev Ops Delivery: Use Azure Dev Ops or Git Hub for backlog management, source control, branching, pull requests, CI/CD pipelines, release documentation, and repeatable deployment of Modern Workplace solutions.

Testing and Validation Automation: Create automated validation routines for OS updates, application deployments, Intune policy changes, W365 provisioning, and user experience checks before production rollout.

AI and Copilot Enablement: Contribute to AI‑enabled workplace solutions, including Copilot agent governance, prompt/workflow automation, usage reporting, and controlled adoption of AI tools within the Modern Workplace environment.

Required Skills
  • Five years of related experience in the following areas:
    Strong Power Shell scripting experience, including advanced functions, modules, error handling, logging, and secure credential handling.
  • Experience with Microsoft Graph API, REST APIs, JSON, OAuth/app registrations, and automation against Microsoft 365, Intune, Entra , and Windows 365 services.
  • Hands‑on experience with Azure Automation, Azure Functions, Logic Apps, Power Automate, Power Apps, or similar workflow and automation services.
  • Familiarity with Git‑based development practices, Azure Dev Ops or Git Hub, work item management, pipelines, release controls, and documentation standards.
  • Understanding of endpoint management concepts including Autopilot, compliance policies, configuration profiles, security baselines, update rings, application packaging, and remediation scripts.
  • Experience supporting Windows 365 Cloud PC, AVD, or virtual desktop modernization initiatives, including image strategy, application inventory, migration planning, and user transition support.
  • Knowledge of macOS management with Jamf Pro and Apple Business Manager is preferred.
  • Experience with Digital Employee Experience tooling, such as Nex Think, for telemetry, proactive remediation, dashboards, and end‑user experience improvement is preferred.
  • Ability to translate operational pain points into reusable engineering solutions, documented standards, and measurable outcomes.
Benefits

Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

EEO Statement

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other protected classification. CRC Group is a Drug‑Free Workplace. EEO is the Law.

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