Aviation IT Help Desk Manager - Airport Ops
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-16
Listing for:
Charlotteairport
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
The City of Charlotte is hiring an Aviation Help Desk Support Manager to lead the Airport IT help desk operations in a 24/7 environment, ensuring rapid incident resolution and SLA adherence.
You will guide a team of full-time and contracted staff, drive ITIL-based processes, manage budgets and vendors, and collaborate with aviation stakeholders to deliver secure, reliable IT services for airlines, concessionaires, and government partners.
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