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Tier 1 NCFAST Help Desk Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-16
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
North Carolina Department of Health and Human Services (DHHS) is seeking a Helpdesk/IT Support specialist to perform first-line NCFAST application support and general IT assistance for county offices. The role emphasizes strong customer service and clear communication in a fast-paced, public-service environment.
You will troubleshoot routine issues, document interactions in ITSM systems, and escalate more technical problems to other professionals while maintaining ownership of user problems and
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